Privacy Policy

Last Updated: 02/1/2025

Introduction
Welcome to NewTie ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our eCommerce website, which is hosted on Squarespace.

By using our website and services, you agree to the practices outlined in this policy. If you disagree with any part of this Privacy Policy, please refrain from using our site or services.

1. Information We Collect

We collect information to provide and improve our custom gifting and apparel services.

a. Personal Information

When you interact with us, we may collect personal information, including but not limited to:

  • Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Information (processed securely through third-party providers)

  • Customization Requests (e.g., logos, special instructions for gifts or apparel)

b. Non-Personal Information

Squarespace automatically collects certain non-personal information, including:

  • Browser Type and Version

  • Device Information (e.g., operating system, screen resolution)

  • IP Address

  • Referring Website

  • Usage Data (e.g., pages visited, time spent on the site)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Google Analytics, to:

  • Monitor website performance

  • Analyze user behavior and engagement

  • Improve the user experience

You can manage your cookie preferences through your browser settings or opt-out using Google's ad settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Customize products based on your requests

  • Improve website performance and user experience through analytics

  • Communicate with you regarding order updates or promotional offers (you can opt-out at any time)

3. Squarespace and Google Analytics

Our website is hosted on Squarespace, which collects data as outlined in its own privacy policy. For more information, please review Squarespace's Privacy Policy here.

We also use Google Analytics to track website performance and user interaction. Google Analytics collects anonymized data regarding website traffic, behavior, and trends but does not collect personal information that can identify individuals. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

4. Data Sharing and Disclosure

We do not sell, share, or trade your personal information with third parties. We only disclose information in the following circumstances:

  • Service Providers: Information shared with third-party services (e.g., payment processors, delivery services) to fulfill your order.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or governmental requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred.

5. Data Security

We prioritize the security of your data using the following measures:

  • SSL encryption for all data transmissions

  • Secure payment gateways compliant with PCI DSS standards

  • Restricted access to personal data within our organization

While we implement reasonable security measures, no method of electronic transmission is completely secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal data

  • Request the deletion of your personal information (unless required to retain it for legal purposes)

  • Opt-out of receiving marketing communications

To exercise these rights, contact us at info@newtie.store.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred and processed in the U.S., subject to applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NewTie
Email: info@newtie.store